Contact information

If you have any questions about your order; digital downloads, refunds, shipping or general enquiries - please feel free to get in touch.

1. Contact Details

Business Name: Rhys Waite Musician
Email: rhyswaitemusician@gmail.com

2. Support Hours

I aim to respond to all enquiries within 1–3 business days.Responses may take longer during weekends, public holidays or periods of high demand.

3. Order Support

When contacting me about an order, please include:

• Your full name
• Your order number
• A description of the issue or enquiry

This helps me respond to your request more quickly and efficiently.

4. Technical Support

If you experience any issues with digital downloads, preset installation, or file access, please include details about:

• Your software or hardware setup
• The product purchased
• Any error messages or screenshots (if applicable)

I will do my best to help resolve the issue as quickly as possible.